• Case Study
Partnership Fuels Robust
Regulatory Compliance for
Global Fintech
Global Fintech
Company’s Match
Rates Climb by
18% With Trulioo
Trulioo — Case Study
The
Challenge
Fast, fortified identity verification is
the cornerstone of a global fintech
company’s effort to streamline
customer onboarding while
maintaining regulatory compliance
across diverse markets.
Like many online trading platforms conducting
business in the European Union, the fintech company
adheres to the Cyprus Securities and Exchange
Commission mandate that organizations validate
customers’ personally identifiable information
against at least two independent data sources. That
requirement, among others, places the global fintech
company under constant regulatory scrutiny.
The company needed a global identity verification
partner that could navigate that complex regulatory
landscape and ensure efficient onboarding. The
company also sought a partner that could blend deep
market expertise with advanced data science to tailor
verification workflows for any onboarding scenario.
That led the fintech company to Trulioo for optimized
onboarding, regulatory compliance and elevated
verification match rates in key markets worldwide.
• Chief Growth Officer, Global Fintech Company
“
We needed a service tailored to a
matrix of diferent requirements
and data availability. Trulioo
customized its identity verifcation
service to meet our requirements
in the best way.”
Trulioo — Case Study
The
Solution
Cutting-Edge Data Science Elevates Match Rates
Before partnering with Trulioo, the fintech company
conducted a thorough evaluation of several other
identity verification providers. The company wanted
a partner that could meet its expectations for market
expertise, technology and global data availability.
“Among the companies I reviewed, Trulioo stood out
for its innovative approach, platform accessibility
and comprehensive breadth of information and
offerings,” the fintech company’s chief growth officer
said. “Through extensive proof-of-concept trials and
testing phases, it became clear that Trulioo delivers
superior results.”
The company entrusted Trulioo to enhance its identity
verification process with the platform’s state-of-the-art
Person Match capability and the no-code Workflow
Studio. Those tools played a pivotal role in refining the
fintech company’s customer onboarding.
Trulioo — Case Study
Trulioo applied advanced data
sequencing and tapped into
local and global data sources
to streamline verification and
significantly increase match
rates in critical markets.
• Chief Growth Officer, Global Fintech Company
“
The two most
important metrics
were data availability
and performance
metrics. In the
combination of these
two metrics, Trulioo
outperformed any
other vendor that
we’ve looked at.”
18%
An 18% overall increase
in identity match rates
The expansion of Trulioo Person
Match into six additional markets
The world’s
identity
platform.
Contact us
Trulioo is a registered trademark of Trulioo Information Services Inc. in the United States, the European Union,
Canada and other countries.
Trulioo is the world’s identity platform, trusted
by leading companies for their verification
needs. The Trulioo integrated, automated
platform provides unparalleled global coverage
for business and person verification and a
comprehensive suite of in-house capabilities.
Combining its state-of-the-art technology with expert verification
knowledge across diverse markets, Trulioo enables the highest
verification assurance levels, optimizing onboarding costs and
fostering trust and security in the global digital economy.
The
Results
Unlike other vendors that merely test different
data combinations, Trulioo excels by optimizing the
sequence in which data sources are accessed to
ensure a low-friction user experience. The Trulioo
platform is also agile enough to adapt to data
changes without requiring the company to modify its
tech stack.
That combination of data precision, market expertise
and workflow customization helped the company
achieve faster, compliant customer onboarding and
bolster verification rates by 18% across multiple
markets.
18% Verification Rate Increase
The fintech company aimed to deliver fast, compliant
onboarding across multiple markets, each with
unique requirements, regulations and data availability.
To meet those goals, Trulioo conducted meticulous
analyses to tailor the optimal combination of data
sources and inputs for the company’s business
needs. The Trulioo data science team then tested
data sequences to strike the perfect balance among
cost, performance and coverage.
That approach allowed Trulioo to efficiently verify the
company’s initial tier of customers at minimal cost
and apply additional data sources only as customer
needs evolved.