Trulioo — Case Study
Trulioo — Case Study
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Out of 82 algorithms tested by the U.S. National
Institute of Standards and Technology, those used in
Trulioo Identity Document Verification scored in the top
five for security, or maximum fraud attempts detected,
and convenience, or minimum false positives. In 2024,
Airwallex saw its automatic document verification
increase through Trulioo, which led to a median
automatic processing time decrease.
The combination of Identity Document Verification and
Trulioo Person Match gives Airwallex another powerful
tool. The blended capabilities can match the personally
identifiable information (PII) extracted from an ID
document to records in official databases to catch
synthetic IDs.
“Trulioo delivers a dynamic solution, enabling Airwallex
to adapt our identity workflows over time to outpace
fraud and maintain compliance,” said Elliot Colquhoun,
vice president, IT & Information Security at Airwallex.
“Partners like Trulioo are essential to effectively identify
and block fraud so that we can ensure the security
of over 100,000 global businesses while allowing
legitimate transactions to proceed without interruption.”
The Trulioo platform’s flexibility has been key to the
partnership’s success. Airwallex can control its identity
verification configuration at a granular level to meet
regional requirements.
Out of the more than 14,000 ID document types
Trulioo can verify, Airwallex can limit the options it
presents to users in each region based on regulatory
limitations. For example, some regulators stipulate that
foreign driver’s licenses or regional health cards are
not suitable proof of identity, so Airwallex can remove
them as options.
Trulioo also provides a combination of integration
options, from a hosted SDK for image capture to the
Trulioo API available for all services. That flexibility
allows Airwallex to adapt to meet the needs of
customers anywhere in the world.
162
119
104
Passports Representing
162 Countries
ID Cards From
119 Countries
Types of Driver’s
Licenses
Trulioo has verified identity documents from
181 countries for Airwallex, including: