Trulioo — Case Study
The
Solution
• Convenience Retailer Project Manager
“
With Trulioo, we were able
to easily integrate into its
platform, enabling us to provide
a frictionless mobile experience
for our customers.”
How the Retailer Uses Trulioo
Launching the fuel app presented hurdles. The retailer
had to integrate the app with other systems — such as
point-of-sale and fuel pricing — and establish digital
payment checks and balances as a fundamental part
of the app ecosystem.
The retailer decided to embed a Know Your
Customer (KYC) process in the app as an adjunct to
other more traditional card-not-present (CNP) system
integrity strategies. That required a reliable, real-
time KYC solution that could easily integrate into the
retailer’s platform.
The retailer wanted to partner with a trusted identity
verification provider with extensive experience helping
businesses verify customers and mitigate risk. After
careful evaluation, the retailer chose Trulioo, noting its
coverage, cost, speed and adaptability.
Trulioo is listed as a provider on the Australian
government’s document verification service website,
and the retailer was confident Trulioo would meet
its needs. Trulioo provides access to more than 450
global data sources, enabling companies to verify
and onboard more than 5 billion consumers in 195
countries through a single API.