Metal Pay Onboards Customers Quickly and Securely

Case Study: Speed, compliance and intuitive customer experiences topped Metal Pay’s onboarding wishlist for a global identity verification partner.

Trulioo — Case Study

The

Solution

Metal Pay Finds the Right Balance With Trulioo

Metal Pay integrated Trulioo, the crypto company’s

first identity verification provider, into its platform

when it launched Metal X — a new cryptocurrency

exchange. The partnership helped Metal Pay achieve

fast, intuitive onboarding without sacrificing security

or compliance.

Identity verification during account opening is

essential to mitigating fraud and complying with strict

Anti-Money Laundering and KYC requirements. That,

balanced with speed and ease during onboarding,

creates positive experiences for Metal Pay customers

while also reassuring them that their identity and

security is protected.

Metal Pay chose Trulioo based on its global identity

verification coverage and expertise in KYC screening,

including broad document verification capabilities.

“Having a plan to expand globally, Metal Pay needed

a partner that had the ability to complete verification

for both individuals and institutions on an international

level while meeting all the KYC requirements,” Hayner

said. “Trulioo was the only company that was able to

show us this global presence and expertise.”

Metal Pay now has a presence in 24 countries in

addition to the United States and can verify the

identity of its customers quickly and confidently

everywhere it operates.

• Marshall Hayner Metal Pay Co-founder and CEO

Trulioo was the only company

that was able to show us this

global presence and expertise.”

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