The world’s
identity
platform.
Trulioo is a registered trademark of Trulioo Information Services Inc. in the United States, the European Union,
Canada and other countries.
Trulioo is the world’s identity platform, trusted
by leading companies for their verification
needs. The Trulioo integrated, automated
platform provides unparalleled global coverage
for business and person verification and a
comprehensive suite of in-house capabilities.
Combining its state-of-the-art technology with expert verification
knowledge across diverse markets, Trulioo enables the highest
verification assurance levels, optimizing onboarding costs and
fostering trust and security in the global digital economy.
Contact us
The Results
20,000 New Users Annually
The global organization had a mandate to provide
fast, compliant onboarding in multiple countries, each
with unique data challenges, rules and requirements.
Through careful data set analysis and precise
combinations of fields and rules tailored to each
country, Trulioo provided flexibility to meet onboarding
needs while uplifting the remittance leader’s
onboarding performance.
In North America, the organization achieved an average
4% verification rate uplift, equaling an additional 6,500
users annually who would have otherwise required an
alternative, potentially more costly onboarding method.
Across New Zealand and Australia, the optimization
delivered an average 21% verification boost, surpassing
10,000 new annual users per country. In the United
Kingdom, the organization realized a 2% uplift, resulting
in an additional 3,500 annual users.
About the Customer
The organization is a digital, cross-border
remittance business that provides international
money transfer and remittance services in more
than 130 countries and more than 70 currencies.
For those receiving money, the organization offers
payout options such as bank deposit, mobile
money, mobile airtime top-up, cash pickup and
cash delivery. At the heart of the business is a
desire to meet people’s needs while ensuring the
authenticity of all parties.
Estimated $1.5 Million Annual Revenue Increase
As the remittance organization onboarded an influx
of new users, its revenue went up. Each verification
rate percentage uplift from the program equaled
an estimated $56,000 increase in annual revenue,
leading to a total of about $1.5 million per year.
The company achieved that revenue increase with
minimal or no additional investment. It stemmed solely
from the value optimization program with Trulioo.
A combination of detailed assessments, data source
analysis and rule set optimization that led to data
package reconfigurations formed the foundation for
Trulioo and the organization to improve customer
onboarding performance and unlock untapped
revenue streams.