Trulioo — Case Study
The
Challenge
Accurate, efficient, cost-effective
identity verification is at the heart
of a leading U.S. crypto exchange’s
effort to mitigate fraud and achieve
regulatory compliance. But the
complexity of verifying users
from across the globe presents a
constant challenge.
With millions of customers worldwide and billions
traded every quarter, the stakes are high for the crypto
exchange to ensure customer trust across the globe.
But the organization also wanted to identify areas in its
onboarding process that could be adjusted to improve
performance and optimize costs.
180,000 additional users
onboarded annually.