Crypto Exchange Targets 180,000 Additional Users Annually

Case Study: Learn how Trulioo helped a leading crypto exchange identify a 5% average performance increase and a predicted 180,000 additional users annually.

Trulioo — Case Study

The

Solution

Optimized Identity Verification Across the Globe

The crypto exchange turned to Trulioo for accurate,

streamlined identity verification and value optimization

for those processes around the world.

With Trulioo Person Match capabilities, the crypto

exchange can quickly verify users’ personally

identifiable information — such as name, birthdate

and address — through hundreds of independent,

reliable sources, including government registries and

credit bureaus.

The Trulioo platform also conquers the challenge

posed by hundreds of thousands of different inputs

and outputs and variances in formatting by intelligently

normalizing data and applying natural language

processing to find precise matches. That high-

performing capability can adapt to the exchange’s

requirements for verification match rates, processing

time and transaction costs.

In any given market, there is a menu of potential data

partners. Some offer more population coverage, while

others may provide a faster response time, making the

user onboarding experience smoother.

Each data source has a different price point. So how

would a company know if it’s using the optimal set of

data sources?

Trulioo provides clarity with its value optimization

program, which is a data-led audit that ensures a

customer’s configuration of sources and input quality

in each market delivers the best possible performance.

That program helped Trulioo

identify average performance

increases greater than 5% in key

markets and a predicted 180,000

additional users onboarded

annually for the exchange.

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